Getting to the museum
The Kadriorg Art Museum aims to offer all of our visitors memorable cultural experiences and pleasant service. This page contains all of the information for guests with special needs.
Arrival information can be found here: Getting here
For information on free admission, see here: Tickets
Visitors with mobility impairments
Visitors with wheelchairs can enter the museum using the ramp located on the far left side of the main entrance.
Inside, you can navigate stairs on removable telescopic ramps (width 180 mm) that can be installed by our security guard. Due to the nature of the telescopic ramps, they cannot be used with mobility scooters, tri-walkers, or heavy battery-powered mobility aids with low seats. Wheelchairs are available at the museum.
Removable ramps provide entrance to the museum’s gift shop, which includes the ticket office and the lift. The museum café, the first floor (ground floor) sculpture collection and the restrooms are also wheelchair-accessible.
The palace’s main hall, permanent exhibition and temporary exhibitions are located on the second and third floors and can also be accessed by lift.
The exhibition of Russian art on the seaside wing of the third floor sadly cannot be accessed by wheelchair: it is only accessible by a stairway.
The wheelchair-accessible restroom is located on the first floor of the museum.
Visitors with hearing impairments
Currently, the museum does not yet offer a sign language interpreter. Visitors with impaired hearing are always welcome at the Kadriorg Art Museum, including the museum lessons, with their private interpreter. We will adjust the speech and programme tempo to your needs.
Unfortunately, the museum does not yet have induction loops.
Visitors with vision impairments
Guide dogs are welcome at our museum.
For further support, verbal descriptions, audio guides and a tactile model of the palace are located on the second floor of the museum.
Description of the location
From the main entrance, you will arrive at the entry hall. On your right are the café and the museum’s gift shop, which includes the ticket office and lift. There are doors between the entry hall and the museum’s gift shop that are always open during the opening hours. Directly past this doorway, three descending stairs lead to the gift shop (the ticket office is on the left), and through there you can enter the café.
There are four pillars in the middle of the entry hall and fireplaces by the walls, both on the left and right.
Seven steps past the entryway, next to the left side wall, is a stand with audio guide devices, and verbal descriptions using Braille are in the right-hand drawer. Twelve steps past the entryway, before the farthest pillars, are two bronze statues of centaurs placed symmetrically. Each statue with its stone pedestal is 110 cm wide, with the pedestal and the statue being almost two metres high altogether. You can pass the statues on the left, right or between the two.
The unstaffed cloakroom is located about twenty steps from the main entrance, at the back of the entry hall, and is entered from the right. Please be careful while making your way there, as you will have to pass the centaur statue.
We also offer lockers that are located in the corridor to the left of the main entrance, about ten steps from the doorway. The doors to the corridor are usually open, and there are two ascending stairs right after the doorway. The lockers are on the right-hand wall, which is elevated from the ground.
The accessible restroom is located on the first floor, facing the lockers. There is a wide threshold under the restroom door.
The entrance to the exhibitions is located about seventeen steps from the main entrance and three steps before the cloakroom entrance, at the back of the entry hall, on the right. From there, two ascending stairs lead to an automatic glass door.
On the right of the automatic door, 130 cm from the ground, is a wall-mounted ticket validator. In order to open the glass door, please use the validator to register the QR code on your ticket.
After entering the automatic glass door, there is a wooden staircase on the right. The stairs have a leftward curve and lead to the second-floor landing.
If you wish to use the lift to enter the exhibition halls, please ask a security guard to validate your ticket. The lift is in the room of the ticket office and the gift shop, at the back and on the left.
Visitors can always count on the assistance of our security guard.
Programmes
Kadriorg Art Museum offers programmes for kids, teens and adults with mobility, vision, hearing, cognitive and combined impairments.
Visitor guidelines
Guidelines and policies for all visitors to all branches of the Estonian Art Museum.
To ensure the best service, we would appreciate it if you informed our security guard prior to your visit. You can do this by calling +372 565 5302 or by emailing us at .